Should you experience a problem with your Airwell, please take a look at the troubleshooting items below:
Trouble Shooter
Unit will not switch on:
- Check there is power to the unit, i.e. the plug point, the electrical board with the circuit breaker marked Air-con
- Check the batteries are not flat in the remote
- Check the 7 day timer on the remote. Refer to the manual for details on this.
Unit will not cool:
- Check the unit’s mode by pressing the (mode Button) this must be in either auto or cool.
Unit will not heat
- Check the unit’s mode by pressing the (mode Button) this must be in either auto or Heat.
Unit is dripping water
- The drain is probably blocked, check that the water is flowing from the drain and there is no debris obstructing the outlet
- The ceiling pump has failed – contact airwell