Purchasing, running and maintaining an air conditioning system can be costly and it will become a permanent feature in your home for several years to come so please take the time to read the information below as it will help you make an informed decision ensuring both immediate satisfaction as well as the best long term benefits for you.

Service Backup

Your point of purchase is responsible for the backup and warrantee.
Make sure you have a retailer/dealer who is easily accessible and can assure you of good service.

Once a unit is installed and the dealer paid, it can be very difficult to get them to return and repair an installation or resolve a warrantee. Often the problem may only present itself when the season changes, which can be up to 5 months after installation. In such cases you may need to contact the manufacturer to pressure the dealer to resolve the issue. Make sure your retailer and the brand have a hold over the installer to make sure he performs and keeps you satisfied.